What is DSPorder.com?
DSPorder.com helps DSP entrepreneurs operate successful businesses. We accomplish this by leveraging decades-long relationships with Amazon and other technology companies. Our DSPorder.com portal provides DSPs with negotiated rates on the latest mobile device technologies, cellular service, and other products to help you deliver the goods!
DSPorder.com is powered by Virtual Supply.
How do I order mobile devices for my drivers?
Placing an order is easy with our step by step process here: How to Order. If you have any issues please feel free to call (or text!) our customer service team at 1-855-378-5151.
How long does it take to deliver?
We ship orders within 24 hours of receipt of payment or the next business day. Shipments should be received within 2-7 business days.
"Pre-orders" are shipped when inventory becomes available and we will make a good faith effort to communicate timelines.
We do not ship on weekends. If you require equipment in fewer than 7 days, please select an expedited delivery method.
Expedited shipping
All UPS ground deliveries are FREE of charge. We also offer expedited services for a fee. Rates will vary based on delivery speed, weight and location of the delivery. We will ship all orders within 24 hours of receipt of payment or the next business day.
**Expedited delivery time begins when an order has been shipped, not when an order has been placed. **
How do I set up an AT&T account?
You can set up an AT&T account by clicking here. If you have any issues please contact the AT&T team at orders@dsp-wireless.com.
How do I set up a T-Mobile account?
You can set up a T-Mobile account by clicking here. If you have any issues please contact the T-Mobile team at Dan.Popp@T-Mobile.com.
How do I set up a Verizon account?
You can setup a Verizon account by clicking here. If you have any issues please contact the Verizon team at dsporders@conectus.com.
What is seed stock and does Amazon require it?
Seed stock is an overage of inventory for contingencies. Amazon does not require it but strongly recommends that DSPs have 10% extra inventory to cover lost, stolen, broken mobile devices or an increase in routes.
Example: If you plan to purchase 10 devices, Amazon recommends that you purchase 1 extra unit.
What is the warranty?
Please refer to each product listing, or call our support team for details.
What is the Return and Cancellation Policy?
View our return/cancellation policy here
How can I locate a lost or stolen device?
If you lose an Android phone, you can find, lock, or erase it. If you've added a Google Account to your Android device, Find My Device is automatically turned on. Follow this link here to locate your android:
https://www.google.com/android/find
How can I effectively clean and disinfect my device?
Whether you’re concerned about coronavirus or just common flu and cold germs, regularly disinfecting your mobile device will help lower your overall risk of getting ill. Click Here to learn how to effectively care for your CAT Rugged Devices.